Terms of Service
The terms and conditions governing your use of Fieldday as an organization.
Effective date: May 28, 2026 Last updated: May 28, 2026 Version: 1.0
These Terms of Service (the "Terms") govern your access to and use of the Fieldday platform and related services (the "Services"). The Services are provided by KABOOM SG ("Fieldday," "we," "us," or "our"), located in Ontario, Canada.
Please read these Terms carefully. By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
If you do not agree to these Terms, do not use the Services.
1. The agreement and related documents
These Terms, together with the following documents, form the entire agreement between you and Fieldday (the "Agreement"):
- The Data Processing Addendum, which governs how Fieldday processes personal information on your behalf
- The Privacy Policy for Tenants, which describes how Fieldday handles your organization's information
- The Sub-processor list
- Any order form, plan selection, or written agreement you enter into with Fieldday
In the event of a conflict, a signed written agreement prevails over these Terms, these Terms prevail over the other documents except where those documents expressly state otherwise, and the Data Processing Addendum prevails on matters of personal information processing.
2. Definitions
"Tenant" or "you" means the organization that registers for and uses the Services to manage its sports league, association, club, or similar activity.
"Player" means an individual who registers for or participates in a league or activity managed by a Tenant through the Services.
"Tenant Data" means all data you create, upload, or generate through the Services, as further defined in the Data Processing Addendum.
"Authorized Users" means the administrators, staff, and volunteers you permit to access the Services under your account.
3. Eligibility and accounts
3.1 Eligibility
You must be at least 18 years of age and capable of forming a binding contract to use the Services as a Tenant.
3.2 Account registration
You must provide accurate and complete information when creating your account and keep it up to date. You are responsible for all activity that occurs under your account.
3.3 Account security
You are responsible for safeguarding your account credentials and for the actions of your Authorized Users. You must notify us promptly at [email protected] if you become aware of any unauthorized use of your account. We strongly recommend enabling multi-factor authentication.
4. The Services
4.1 What we provide
Fieldday provides a software platform for managing sports leagues and related activities, which may include registration, scheduling, team and roster management, score and standings tracking, communications, and payment collection, depending on your plan.
4.2 Changes to the Services
We may modify, add, or remove features of the Services over time. We will not make changes that materially reduce the core functionality of a paid plan during a billing period without notice. We may discontinue features with reasonable notice where practicable.
4.3 Availability
We aim to keep the Services available and reliable but do not guarantee uninterrupted access. The Services may be unavailable from time to time for maintenance, updates, or reasons beyond our control. We do not offer a formal uptime guarantee unless expressly agreed in writing.
4.4 Beta features
We may offer features identified as beta, preview, or experimental. These are provided as-is, may be changed or withdrawn at any time, and are excluded from any service commitments.
5. Plans, fees, and payment
5.1 Plans
The Services are offered on subscription plans, the current details and pricing of which are presented at sign-up and on our website. Plan features and limits apply as described at the time of purchase.
5.2 Fees and billing
You agree to pay the fees for the plan you select. Fees are billed in advance on a recurring basis (monthly or annually, as selected) and are stated in Canadian dollars unless otherwise specified.
5.3 Payment processing
Payments are processed by our payment processor, Stripe. By providing payment information, you authorize us and Stripe to charge the applicable fees. Fieldday does not store your full payment card details.
5.4 Taxes
Fees are exclusive of applicable taxes. You are responsible for any sales, goods and services, harmonized sales, or similar taxes, which we will add where required.
5.5 Player payments
Where your plan allows you to collect registration fees or other payments from Players, those funds are handled through Stripe Connect. You are responsible for the terms of those transactions with your Players, including refunds, and for any applicable tax and regulatory obligations. Fieldday is not a party to the transaction between you and your Players.
5.6 Renewal
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. By subscribing, you authorize recurring charges until you cancel.
5.7 Price changes
We may change our fees. For existing subscriptions, we will provide at least 30 days' notice before a price change takes effect, and the change will apply from your next renewal. Continued use after the change constitutes acceptance.
5.8 Late or failed payment
If a payment fails or is overdue, we may suspend your access to the Services after reasonable notice until payment is resolved. Tenant Data is not deleted during a suspension for non-payment, subject to the data retention provisions below.
5.9 Refunds
Except where required by law, fees are non-refundable. We do not provide refunds or credits for partial billing periods, downgrades, or unused time.
6. Your responsibilities
6.1 Lawful use
You agree to use the Services only for lawful purposes and in accordance with these Terms.
6.2 Your obligations to Players
As the organization responsible for your Players' personal information, you agree to:
- Obtain all necessary consents from your Players for the collection, use, and disclosure of their information through the Services
- Provide your Players with appropriate privacy notices
- Comply with all privacy, anti-spam, consumer protection, and other laws applicable to your activities
- Where you collect information from minors, obtain valid parental or guardian consent
These obligations are described further in the Data Processing Addendum.
6.3 Content you upload
You retain ownership of Tenant Data. You are responsible for the accuracy, legality, and appropriateness of all content you or your Authorized Users upload. You represent that you have the rights necessary to upload and use that content through the Services.
7. Acceptable use
You agree not to, and not to permit your Authorized Users or Players to:
- Use the Services in violation of any applicable law or regulation
- Upload or transmit any content that is unlawful, defamatory, harassing, abusive, or infringing
- Upload malware or any code intended to harm or interfere with the Services
- Attempt to gain unauthorized access to the Services, other tenants' data, or our systems
- Reverse engineer, decompile, or attempt to extract the source code of the Services, except to the extent permitted by law
- Use the Services to send unsolicited commercial messages in violation of anti-spam laws
- Resell, sublicense, or provide the Services to third parties except as expressly permitted by your plan
- Use the Services to build a competing product
- Interfere with or disrupt the integrity or performance of the Services
- Use automated means to access the Services in a manner that places unreasonable load on our infrastructure
We may investigate and take appropriate action, including suspension or termination, for violations of this section.
8. Intellectual property
8.1 Our intellectual property
The Services, including all software, design, text, graphics, and the Fieldday name and branding, are owned by Fieldday or our licensors and are protected by intellectual property laws. Except for the limited right to use the Services under these Terms, we grant you no rights in our intellectual property.
8.2 Your intellectual property
You retain all rights in Tenant Data and in your own organization's branding and content. You grant Fieldday a limited, non-exclusive licence to host, process, display, and transmit Tenant Data solely as necessary to provide the Services to you and as described in the Data Processing Addendum.
8.3 Feedback
If you provide suggestions or feedback about the Services, we may use it without restriction or obligation to you.
9. Tenant Data and privacy
9.1 Ownership and processing
You own your Tenant Data. Fieldday processes it on your behalf in accordance with the Data Processing Addendum and the applicable privacy policies, which are incorporated into these Terms.
9.2 Export and deletion
Your rights to export and require deletion of Tenant Data, and our corresponding obligations, are set out in the Data Processing Addendum.
9.3 Aggregated data
We may create and use aggregated and de-identified data derived from use of the Services for the purpose of operating, analyzing, and improving the Services, provided such data does not identify you, your organization, or any individual.
10. Confidentiality
Each party may have access to the other's confidential information. Each party agrees to protect the other's confidential information with reasonable care and to use it only as necessary to perform under the Agreement. This section does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.
11. Suspension and termination
11.1 Termination by you
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will not be charged for subsequent periods.
11.2 Termination or suspension by us
We may suspend or terminate your access to the Services:
- For material breach of these Terms that is not cured within a reasonable period after notice
- For non-payment, in accordance with Section 5.8
- Immediately, where your use poses a security risk, may cause harm to us or others, or violates applicable law
- On reasonable notice if we discontinue the Services generally
11.3 Effect of termination
On termination, your right to access the Services ends. You may export your Tenant Data, and we will delete it, in accordance with the timelines in the Data Processing Addendum. Provisions that by their nature should survive termination, including those concerning fees owed, intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification, will survive.
12. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, FIELDDAY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected. You use the Services at your own risk, subject to the limitations of applicable law.
Nothing in these Terms excludes or limits any warranty, condition, or liability that cannot be excluded or limited under applicable law, including under Canadian consumer protection legislation where it applies.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
Neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to the Agreement, even if advised of the possibility of such damages.
Fieldday's total aggregate liability arising out of or related to the Agreement will not exceed the greater of (a) the total fees you paid to Fieldday in the twelve months immediately preceding the event giving rise to the liability, or (b) one hundred Canadian dollars (CAD $100).
These limitations apply regardless of the theory of liability and do not apply to liability that cannot be limited under applicable law.
14. Indemnification
You agree to indemnify and hold harmless Fieldday and its owners, officers, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
- Your use of the Services in violation of these Terms or applicable law
- Tenant Data, including any claim that it infringes the rights of a third party or was collected or used unlawfully
- Your failure to obtain necessary consents from your Players
- Disputes between you and your Players, including disputes over fees, refunds, or participation
We will notify you of any claim subject to indemnification and may participate in the defence with our own counsel at our expense.
15. Changes to these Terms
We may update these Terms from time to time. For material changes, we will provide notice by email to your account contact or through the Services before the changes take effect. The "Last updated" date indicates the most recent revision.
Your continued use of the Services after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to a material change, your remedy is to stop using the Services and cancel your subscription.
16. General
16.1 Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of laws principles.
16.2 Dispute resolution and jurisdiction
The parties will attempt in good faith to resolve any dispute informally before resorting to formal proceedings. Subject to that, the courts of Ontario have exclusive jurisdiction over any dispute arising out of or related to these Terms, and the parties consent to that jurisdiction. Nothing prevents either party from seeking urgent injunctive relief in any court of competent jurisdiction.
16.3 Assignment
You may not assign or transfer the Agreement without our prior written consent. We may assign the Agreement in connection with a merger, acquisition, financing, or sale of assets, on notice to you.
16.4 Entire agreement
The Agreement constitutes the entire agreement between you and Fieldday regarding the Services and supersedes all prior understandings.
16.5 Severability
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
16.6 Waiver
A failure to enforce any provision is not a waiver of the right to enforce it later.
16.7 Force majeure
Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, excluding payment obligations.
16.8 Independent contractors
The parties are independent contractors. Nothing in the Agreement creates a partnership, joint venture, agency, or employment relationship.
16.9 Notices
We may provide notices to you by email to your account contact or through the Services. You may provide notices to us at [email protected].
17. Contact
Questions about these Terms can be directed to:
KABOOM SG Email: [email protected]